How to Cancel McAfee Subscription and Refund Policy

McAfee is an American global computer security software company and they have the headquarters located in Santa Clara, California. MacAfee provides its services across the globe. It is a computer program that is used to prevent, detect, and remove malware. If your subscription has been automatically renewed, there is nothing to worry you will get the refund for the same all you need to ensure is that you have to place the request within 60 days since the account is charged.

How to cancel Mcafee subscription

In case you want to cancel the subscription, it can be done online by taking the steps as below:

  • One will be required to login to your account on the official website mcafeesecure.com.
  • Look at the top, you will be able to see the avatar image click on the same and then select Account.
  • Toward the left in the bar click on the subscription.
  • Once the subscription loads, next to the subscription you want to cancel click on x.
  • Now you might be asked to perform some extra steps depending on the basis on the subscription you have and the mode of the payment please do follow the onscreen instructions.

By taking the steps as above one will be able to get the subscription canceled, in case if you come across any issues one can reach out to the support team.

How to get the refund Mcafee Subscription

McAfee Refund policy: If one is not satisfied with the product one can ask for the refund however the eligibility depends on a couple of factors, we do not provide partial refunds. In case you as an individual or as small business use, one can cancel the subscription and can get a refund within the specific time frame from the time of purchase.

  • 30 days for Annual Subscription
  • 30 days for retail products

If you are a Dutch, then you will be simply required to get in touch with the customer service team.

Request Mcafee Refund Online

Once you are on the official website, one will be asked to select the reason Why do you need a Refund among the available as listed below:

  • Price is too expensive.
  • I no longer have my device.
  • I have more than one subscription.
  • I prefer other products.
  • Unexpected Renewal.
  • Other.

Once you are through with selecting the reason, then you will be required to give the following information as:

  • First Name.
  • Last Name.
  • Phone number.
  • Contact Email.
  • Verify email.

Once the form is submitted successfully, you will get the message which will state –Thank you for contacting McAfee support. Your refund request has been received. Please allow us up to five business days for the completion of the request. One will be getting the reference number as well.

How to contact McAfee team for refund

If you have not received the refund in the mentioned time one can speak to the customer service team by dialing the phone number or you can also be in touch with the team through live chat however before applying for the refund you should be sure that you are eligible for the same.


Frequently asked questions


Reviews

cleve

Cancel this They keep telling me to renew, renew I did, I did they won't leave me alone pop ups Cancel now !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Sheryl BOHM

I was not aware I had an auto renewal agreement with McAfee. I have never authorised such an agreement and I request a refund for any unauthorised transactions regarding same from my credit card.

Gloria Gloria Toronto

Need to cancel subscription as I cannot afford this added expense. Thank you for your understanding. Gloria Toronto