Hotmail is one of the best webmail services launched by Microsoft. Is your Hotmail not working on iphone properly? Then users can take advantage of all the features of Hotmail without any cost. Hotmail is very familiar with all the platform so if you are an iPhone user and you are getting Hotmail not working on iPhone issue so don't worry, you have reached the right place because here you will get a complete solving guide where you will easily fix the Hotmail not working on iPhone problem.

Reasons Occurred Behind Hotmail Not Working on iPhone, Just apply & follow carefully step by step below presented instructions:

  • Due to the outdated web browser.
  • Slow speed of the internet.
  • Malware or virus attacks.
  • Incorrect details of the credentials.
  • Bad cache or cookies.
  • Corrupted configurations.
  • Not update or old version application of the Hotmail & Etc.

Therefore, here are some above-given reasons when Hotmail doesn’t respond but, if you are not getting similar symptoms so don’t need to worry, just go ahead with the post.

Comman issues related to Hotmail is not working on iphone

There are plenty of issues that arrive when Hotmail doesn’t work such as:

  • Having sending or receiving email issues.
  • Hotmail Password is not working.
  • Getting an error message on Hotmail.
  • The Hotmail application is not opening.
  • Facing sign-in issue with Hotmail account.
  • Hotmail is not properly syncing.
  • Hotmail account freeze issue.
  • Having an issue with Hotmail user ID & many more.

Hence, if you are getting the above-presented similar issue and your Hotmail is not working on iPhone so just follow the below-solving steps.

Solve the genaral issue when Hotmail is not working on iPhone

  • Ensure that, you have connected your iPhone to the good speed of internet connection otherwise, Hotmail can generate the issue.
  • If you are running Hotmail on the web browser by iPhone so select any compatible mobile search engine like Safari, Google, Mozilla, or others.
  • Check the storage capacity of the iPhone because due to the shortage of storage, Hotmail doesn’t respond correctly.
  • Make sure, you are not using any antivirus on your iPhone.

Effective steps to fix Hotmail not working on iPhone

Step 1: Check the data settings

  • If you are not getting notifications of the incoming emails so just check the fetch settings of the data on your iPhone.
  • First of all, touch on the 'Settings' icon.
  • Then, select the 'Password & Account' option from the list.
  • Hit on the 'Fetch New Data' & choose the 'Automatically' option.

Step 2: Check the Mail Sync Settings: If you are facing any sync issue with Hotmail emails then, you must check the 'Mail days to sync' option because it creates the limited accessibility of the application and users don’t get the emails regularly.

  • Again, touch on the 'Settings' icon.
  • Then, choose the 'Passwords & Accounts'.
  • Now, press on the 'Hotmail Account' under the account section.
  • Then, Click on the 'Mail Day to Sync' option.
  • Wants to get emails regularly, then choose the 'No Limit ‘option.

Moreover, after applying the above-mentioned steps, if again Hotmail is not working on iPhone so just try another below given solving steps.

Step 3: Update Hotmail App

  • Due to the old version of the application, Hotmail doesn’t respond.
  • Just, visit the 'App Store'.
  • Hit on the 'Profile' icon.
  • Find the 'Hotmail' & select.
  • Tap on the 'Update' button. (If the update is available there)

Step 4: Clear cookies & cache of Hotmail App

  • Sometimes, users face issue on their Hotmail application due to the bad cache or cookies then, user needs to clear the cookies as well as cache time to time.
  • Tap on the iPhone 'Settings' icon.
  • Then, select the 'Applications' option.
  • Choose the 'Hotmail' app from the list.
  • Click on the 'Clear Cache' button.
  • Then, tap on the ‘Cookies’ delete option.

Step 5: Reset the Network Settings

  • If the Hotmail is not working on iPhone so just reset all the network settings.
  • Again, press the 'Settings' icon on the iPhone.
  • Select the 'General' option.
  • Scroll down & hit on the 'Reset'.
  • Under the Reset, you have selected the 'Reset Network Settings' option.
  • Now, enter your correct 'Password' & tap on the 'Confirm'.

Step 6: Re-install the Hotmail Application

  • Tap & hold the 'Hotmail' application until it starts the jiggling.
  • Hit on the cross symbol & choose the 'Delete' option.
  • Wait for a moment and then, visit the 'App' store.
  • Type 'Hotmail' in the search bar.
  • Click on the 'Install' button.
  • Wait for a while & then, add the account again.

Step 7: Disable the Don't Disturb Option

  • Go to the 'Settings' app of your iPhone.
  • Hit on your 'Name' and choose the 'Do not disturb’ option.
  • Toggle must be OFF if that is ON condition.
  • After then, open the Hotmail application, it will work normally.

Step 8: Reconfiguration of your Hotmail Account on iPhone

  • Hit on the ‘Settings’ app and choose the ‘Mail, Contacts & Calendar’ option from the list.
  • Select the ‘Hotmail Account’ and press the ‘Delete’ button.
  • After then, choose the ‘Add Account’ option.
  • Then, touch on the ‘Microsoft Exchange’ from the account type.
  • Enter the credential information & choose the ‘M.HOTMAIL.COM’ for the server.
  • Now, your iPhone has been successfully authenticated with a Hotmail account.

Hotmail is not working iPhone issue is not an ordinary issue and sometimes, it generates due to the user’s mistakes and many times it comes technical glitches but it can easily solve by a Lehman but, after applying all the above-given solutions, if again Hotmail not working problem solved then, you must contact to directly to the Hotmail live agent team for more assistance.


Frequently asked questions

  • First of all you will need to open your phone's settings
  • Now you have to scroll down and choose Accounts & Passwords.
  • Now you have to tap on Add Account.
  • From the list of services, you have to click Outlook.com.
  • Now you need to enter your email address and then choose Next. Note: Password is case-sensitive.
  • You will then need to enter your Hotmail email password and sign in.
  • On the next page you have to select Yes.
  • Finally you have to select Save.

Below are some of the reasons why your Hotmail account may not be working properly.

  • Problem with server failure.
  • Problem with network connectivity.
  • Incompatibility of Hotmail with the web browser you are using.
  • Incorrect username or password.
  • Incorrect configurations.
  • Older version of Outlook, or there may be a problem with your Outlook account.
  • The application you use to send emails may not be working properly.
  • There may be a problem with your iPhone, computer, Android device, or tablet through which you are trying to access your Hotmail account.

If you are not receiving emails on your iPhone, it may be because your phone is not connected to the Internet, the first thing you should do is make sure that it is.

  • You are trying to log in to your email on another device. Because you may face the problem here as well.
  • Or try restarting your mail app. This could also be the reason.
  • One of the most common problems is that your password is incorrect. If you changed your password on another device, you'll need to change it on your iPhone as well.
  • If you're still facing issues with your Mail app, try deleting the Mail app and then reinstalling it.

If there are a few reasons why Hotmail is not working on your iPhone, below are some of the reasons that can cause the problem.

  • The first reason could also be if you recklessly use the wrong account or password to log into your Hotmail.
  • It is possible that the mail configuration is set improperly.
  • iPhone is infected by virus or malicious software.
  • Maybe it is the iPhone system glitch that leads to the Hotmail problem.

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